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[ Customers & stories ]

Trusted by the institutions
that have to get this right

40+ regulated institutions across East Africa run their KYC and onboarding on STREAMLINE: Tier 1 banks, microfinance, SACCOs, insurance and fintechs. Here are some of them, in their own words.

40+

Regulated institutions

2M+

Identities verified

200K+

Accounts generated

1000+

Users across customers

[ Stories & voices ]

The institutions that trust us, in their words.

Below: a full customer story, impact numbers from anonymised Ugandan banks, and quotes from the people running compliance at financial institutions across the continent. Some customer names are withheld pending permission.

[ Case study · Tier 1 Ugandan bank ]
< 5minaccount opening

A Tier 1 Ugandan bank moved from a paper-based onboarding flow to STREAMLINE. It now opens new accounts in under five minutes end to end. Document capture, NIRA verification and AML/PEP screening all run before the customer leaves the branch.

T1
Tier 1 Bank · Uganda
Anonymised · 2025
[ Compliance ]
Implementing Laboremus' customer onboarding and KYC solution has been a game changer for us. The seamless integration, robust compliance features, and efficient onboarding process significantly improved our operations.
MT
Michael Thomas
Tier 1 Bank · Uganda
[ Customer story ]
Streamline lets us verify National ID, phone number and TIN in real time during onboarding. Default rates are down and customers get a faster, smoother experience. Read the full story
[ Partner fit ]
Our community bank found the perfect partner in Laboremus.
PB
Phil Baguma
Leading Bank in Africa
[ Cross-border ]
Navigating global KYC requirements can be challenging. Laboremus made the difference between a slow, manual operation and one that moves at the pace our clients expect.
PV
Peter Vakanda
Top Tier Bank · Uganda
[ Case study · Fastest-growing Ugandan bank ]
+20%new customer acquisition

One of the fastest-growing banks in Uganda layered STREAMLINE into its account-opening workflow and saw a 20% increase in new customer acquisition in the months that followed. The change came from removing friction: every check that used to block onboarding now resolves in seconds.

F1
Fast-growth bank · Uganda
Anonymised · 2025
[ UX ]
In the digital era, user experience is paramount, and STREAMLINE gives our customers an onboarding flow that finally feels like the rest of the app.
JM
Joseph Mwenda
Leading Bank in Africa
[ Connected to ]
Real partners. Real registries. Years of integration work.
National Identification & Registration Authority
Uganda Registration Services Bureau
Kampala Capital City Authority
Uganda Revenue Authority
Mobile number verification

Leading banks, micro-finances, fintechs and insurance providers trust us.

Sun King
Absa
KCB Bank
Standard Chartered
Citibank
Diamond Trust Bank
Sanlam Allianz
BRAC
Interswitch
SafeBoda
Salaam Bank
Fincom Technologies
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